Safe Pro User Terms

Last updated: Version 1.0, effective October 2026

Please read these Safe Pro User Terms ("User Terms") before using Safe Pro. Safe Pro is the paid organisational layer of the application available at https://app.safe.global (the "App").

We are Safe Labs GmbH, registered with the commercial register of the Amtsgericht Charlottenburg under HRB 270980, with registered address at Unter den Linden 10, 10117 Berlin, Germany ("Safe Labs", "we").

Safe Pro is provided for use in the course of a trade, business or profession (§ 14 BGB).

These Safe Pro User Terms are concluded exclusively with Safe Labs. No contractual relationship of any kind is created with Core Contributors GmbH (Amtsgericht Charlottenburg, HRB 240421 B), and Safe Labs is not its legal successor. Liability of Safe Labs for obligations arising in the business operations of Core Contributors GmbH is excluded pursuant to § 25(2) HGB; this exclusion is registered in the commercial register.

1. Acceptance and accounts

1.1 You accept these User Terms by confirming them at sign-in to the App. You accept these User Terms in your own name. You must have full legal capacity to accept these User Terms. If you do not accept these User Terms, you must not use Safe Pro.

1.2 Safe Pro requires an account. Your account is personal to you and must not be shared. You must keep your credentials confidential and must rotate your credentials if you suspect that anyone else is using them.

1.3 You use Safe Pro as a person authorised by a business that subscribes to Safe Pro under the Safe Pro Terms (the "Customer"). You use Safe Pro on the Customer's behalf, within the authority the Customer gives you and for the Customer's purposes. You may be authorised by more than one Customer; where these User Terms refer to the Customer, they refer to the Customer whose workspace you are using. The Customer may give, change and withdraw your access and your role, and it can see activity carried out through your account, including in the activity log and the security features of Safe Pro. The Customer decides on the retention and export of content in Safe Pro under the Safe Pro Terms. It is the Customer's responsibility to inform you of its own policies applying to your use of Safe Pro.

1.4 These User Terms govern your use of Safe Pro. Your use of the App outside Safe Pro is governed by the Safe{Wallet} Terms. Our relationship with the Customer is governed by the Safe Pro Terms and any individual agreement made with the Customer; where those differ from these User Terms, they prevail as between us and the Customer.

2. Self-custody

2.1 Safe smart accounts are self-custodial. Your keys and recovery phrases remain with you. We never hold them, have no custody of your assets, and cannot access, freeze, reverse or recover your assets or transactions. You acknowledge that you are responsible for the safekeeping of your keys and recovery phrases and that, if they are lost, access to the associated assets may be lost permanently and cannot be restored by us.

2.2 You acknowledge that transactions are executed on public blockchains, not by us; that executed transactions are irreversible; and that the execution, cost and outcome of a transaction depend on the relevant blockchain and its state, not on Safe Labs.

2.3 Safe smart accounts do not depend on the App or on Safe Pro. They remain fully usable with your own keys through other interfaces, irrespective of the availability of the App, of your access to it, and of the existence or termination of these User Terms. The creation of a Safe smart account does not require Safe Pro or a subscription. Your access to Safe Pro gives you no right over any Safe smart account. Onchain control rests with the signers of that account and its threshold, which Safe Pro does not change.

3. Licences

3.1 We grant you a non-exclusive, non-transferable right, for the duration of these User Terms, to use Safe Pro within the App, in each case for the Customer's business purposes and in accordance with these User Terms.

3.2 You may not sublicense, sell, rent out or otherwise make Safe Pro as such available to third parties, remove or alter proprietary notices, or circumvent technical restrictions or usage limits. You may not give any other person access to Safe Pro through your account.

3.3 All intellectual property rights in the App, Safe Pro and their content remain with Safe Labs or its licensors; you receive only the rights expressly granted in these User Terms. Open-source components are licensed under their own terms, which prevail for those components.

3.4 We may provide updates, upgrades and new versions of Safe Pro; Clause 7 applies.

3.5 If you provide feedback or suggestions, we may use them without restriction and without compensation.

4. Acceptable use

You must not: (a) use Safe Pro in violation of applicable law, including sanctions laws; (b) attempt to gain unauthorised access to the App, to our systems or to other users' data; (c) attack, overload or disrupt the App, or introduce malicious code; (d) use Safe Pro to deceive or harm others, or misrepresent your identity or authority; (e) infringe third-party rights, including intellectual property rights; (f) access Safe Pro other than through the interfaces we provide, or circumvent technical restrictions or usage limits; (g) reverse engineer the App or Safe Pro, except to the extent the law permits it notwithstanding this limitation; or (h) use Safe Pro beyond the authority the Customer has given you, or for purposes other than the Customer's.

5. Fees

5.1 Access to Safe Pro requires a paid subscription under the Safe Pro Terms, concluded by the Customer. Subscription fees are owed by the Customer. These User Terms themselves impose no fee on you.

5.2 Individual execution-related features within Safe Pro — such as transaction relaying, gas sponsoring and other enhanced execution features — may carry a fee per transaction. Such a fee applies only if it is displayed to you in the App before execution and you confirm the transaction together with the stated fee in the confirmation step. Where you confirm such a transaction, you do so on the Customer's behalf.

5.3 Network (gas) fees are charged by the relevant blockchain. Where a transaction reverts on-chain after submission, the network gas consumed by it is non-recoverable and the fee paid for the submission is non-refundable, unless the revert results from a circumstance for which we are responsible.

5.4 Where your use is covered by the Customer's plan, for example within an included usage allowance, no per-transaction fee is charged.

6. Third-party services

The App can connect to third-party applications, wallets and services. These are provided by their respective providers, not by us; by using them, you enter into a contract with the provider. The provider's own terms apply, and the provider may charge its own fees, including network or transaction fees. The App indicates where you are about to use a third-party service. We do not review or endorse third-party services and are not responsible for them.

7. Availability; changes to Safe Pro

7.1 We provide Safe Pro to you under these User Terms without warranting uninterrupted, error-free or permanent availability. Availability commitments for subscriptions made in the Safe Pro Terms remain unaffected.

7.2 We may change Safe Pro where this is required or appropriate for its further development, for security, for compliance with legal or regulatory requirements, or for technical reasons, provided the change is reasonable.

8. Liability

8.1 We are liable without limitation for damage caused intentionally or by gross negligence on our part or on the part of our legal representatives or vicarious agents (Erfüllungsgehilfen), for injury to life, body or health, under the German Product Liability Act (Produkthaftungsgesetz), where we have fraudulently concealed a defect, and under a guarantee we have expressly given as such.

8.2 In cases of simple negligence we are liable — including for our legal representatives and vicarious agents — only for the breach of a material contractual obligation, meaning an obligation whose fulfilment makes the proper performance of these User Terms possible in the first place and on whose fulfilment you may regularly rely, and only for the damage typical for this type of agreement and foreseeable at its conclusion.

8.3 In all other respects, our liability for damages is excluded, irrespective of the legal ground. This exclusion does not apply in the cases of Clauses 8.1 and 8.2, to claims under Article 82 GDPR, or to other claims that cannot be excluded by agreement.

8.4 Where you use Safe Pro on behalf of the Customer, our liability to the Customer, and our liability for damage arising in connection with the Customer's subscription, is governed exclusively by the liability clause of the Safe Pro Terms, including its limitation of liability. These User Terms and this Clause 8 govern only our liability to you personally.

9. Term and termination

9.1 These User Terms apply for as long as you have access to Safe Pro through a Customer's subscription. Your access to a workspace ends when that Customer withdraws it or when that Customer's subscription ends; your access through any other Customer is unaffected. These User Terms end when you no longer have access to Safe Pro through any Customer's subscription, or on termination under Clause 9.3.

9.2 We may terminate these User Terms with thirty (30) days' notice, given in text form or in the App. Such a termination affects only your individual access. The subscription under the Safe Pro Terms and the access of other individuals are unaffected.

9.3 Each party may terminate these User Terms for cause (§ 314 BGB). For us, cause exists in particular in the event of a serious or repeated breach of these User Terms that is not remedied within a reasonable period after notice; notice and a cure period are dispensable in the cases of § 314(2) sentences 2 and 3 BGB. We may suspend your access instead of terminating where that is proportionate.

9.4 If you do not confirm an amended version presented under Clause 10, you may not continue to use Safe Pro, and each party may terminate these User Terms in accordance with this Clause 9.

10. Changes to these User Terms

We may amend these User Terms with effect for the future. The amended version is presented to you at sign-in to the App and becomes binding when you confirm it; use of Safe Pro thereafter requires confirmation of the version in force. An amended version may not increase any fee owed by you, and may not materially reduce the scope of Safe Pro covered by the Customer's subscription. If you do not wish to accept an amended version, Clause 9 applies.

11. Final provisions

11.1 These User Terms are governed by the laws of the Federal Republic of Germany. If, notwithstanding the intended business use of Safe Pro, you use it as a consumer, this choice of law does not deprive you of the protection of provisions that cannot be derogated from by agreement under the law of the country of your habitual residence.

11.2 If you are a merchant (Kaufmann), a legal person under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising out of or in connection with these User Terms is Berlin.

11.3 You may assign these User Terms only with our prior consent in text form. We may assign them to an affiliate or in connection with a merger, a reorganisation or a sale of our business, giving you notice.

11.4 We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG).

11.5 If a provision of these User Terms is or becomes invalid, the remaining provisions remain in force. The invalid provision is replaced by the applicable statutory law.